Eligibility Worker

3 days ago


Culver City, California, United States Health Advocates Full time
Job Summary

We are seeking a highly motivated and detail-oriented Eligibility Worker to join our team at Health Advocates. As an Eligibility Worker, you will play a critical role in identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve.

Responsibilities
  • Screen patients/claimants for governmental benefits such as Medi-Cal, VOC, SSI/SSDI within established guidelines
  • Complete and file applications, follow-up with patients/claimants and county workers for successful completion of cases
  • Work in conjunction with hospital personnel in the processing of applications
  • Update information in various computers and perform miscellaneous related duties as needed
Requirements
  • High School diploma or GED equivalent required
  • 1-2 years of customer service experience; healthcare environment or any combo of experience, education or training
  • Good office skills and computer literacy required
  • Bilingual English/Spanish is a plus
  • Exceptional customer service skills
  • Exceptional communication skills, both verbal and written
  • Excellent organizational skills
  • Ability to adapt and manage change in a fast-paced environment
  • Must be able to type 30 wpm
Benefits

Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare & Insurance Benefits, Retirement Benefits, Employee Discounts, Employee Assistance Program, Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off.



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