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Patient Services Coordinator

2 months ago

Indianapolis, Indiana, United States Ideal Health Clinic LLC Full time
Job Overview

The Patient Services Coordinator plays a vital role in ensuring a smooth and welcoming experience for patients visiting our clinic. This position involves a variety of responsibilities aimed at supporting both patients and healthcare providers.

Key Responsibilities

The main duties include:

  • Welcoming patients as they arrive at the clinic
  • Managing incoming calls and directing them appropriately
  • Facilitating patient check-ins for their appointments
  • Performing essential clerical tasks such as filing, photocopying, and faxing
  • Coordinating appointment scheduling efficiently
Required Qualifications

To be successful in this role, candidates should possess the following skills:

  • Demonstrated experience in a receptionist or front office role
  • Familiarity with Electronic Medical Record (EMR) systems
  • Proficient in Microsoft Office Suite
  • Experience with office equipment, including fax machines and printers
  • Professional demeanor and appearance
  • Strong written and verbal communication abilities
  • Resourceful and proactive problem-solving skills
  • Excellent organizational capabilities
  • Ability to multitask and manage time effectively, prioritizing tasks as needed
  • Customer service-oriented mindset
  • High school diploma; additional qualifications in Office Management are advantageous
  • Certification as a Medical Assistant is a plus
About Ideal Health Clinic

Ideal Health Clinic is dedicated to providing accessible healthcare services to patients aged 6 months and older, focusing on acute illnesses in a walk-in clinic setting.