Site Systems Coordinator

3 weeks ago


HelenaWest Helena, Arkansas, United States CIA Full time

Job Summary

The CIA is seeking a highly skilled Site Systems Coordinator to maintain, analyze, troubleshoot, and repair PC desktop hardware, software, and computer peripherals. This role is responsible for providing Audio/Visual (AV) setup and support needs for various events, and assisting in basic telecommunications installations and user support as needed.

Key Responsibilities

  • Perform setup, installation, maintenance, and upgrades of computer hardware and software components, including analysis of user needs and verifying inventory.
  • Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions.
  • Work with management to ensure the accuracy, validity, and integrity of the inventory and asset data.
  • Contribute to the project planning of hardware and software procurement process.
  • Perform daily user support.
  • Document instances of AV equipment failure, repair, installation, and removal.
  • Work with both internal and external customers to ensure AV needs are met during various events and functions. Assist and instruct guests/customers in the proper use and operation of AV systems.
  • Provide technical support for the campus point of sales, phone, audio/video, door access, and security surveillance systems.
  • Perform any other duties as assigned.

Requirements

  • Associate's degree in Information Technology or equivalent experience in a related field.
  • One to three years of experience in Information Technology or computer technology field or related experience.

Preferred Qualifications

  • Higher Education work experience preferred.
  • Corporate experience in a multi-unit environment preferred.

Working Conditions

  • Must be able to work overtime on nights and weekends as required due to business needs.
  • Regular work requires a great deal of sitting, standing, lifting, bending, and stretching.
  • Regular work requires the use of a computer, sometimes in excess of eight hours per day.
  • Ability to work in extreme temperatures hot and cold for extended periods.
  • Ability to lift and carry up to fifty pounds.


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