Regional Operations Director

4 days ago


Troy, Michigan, United States Continental Full time
Regional Operations Manager

We are seeking a seasoned Regional Operations Manager to lead our business operations in South East Michigan.

The ideal candidate will have a proven track record of managing daily operations to meet corporate objectives and drive profitability. Key responsibilities include:

Leadership
  • Actively engage with team members, fostering open and honest communication.
  • Lead training and development efforts, guiding management employees in the region.
  • Develop and implement long-term solutions to staff concerns.
Operational Support
  • Identify opportunities for continuous improvement and ensure effective use of current tools and resources.
  • Foster partnership and interdependence between teams.
Client Retention
  • Maintain and build strong relationships with internal and external customers.
  • Ensure high levels of customer satisfaction and retention.
Financial Management
  • Meet or exceed financial goals, including forecasting product needs and reviewing orders.
  • Identify constraints and implement solutions to drive profitability.

Requirements include:

  • Previous multi-unit management experience.
  • Experience with building, establishing, and growing relationships with clients.
  • Bachelor's Degree in Business Administration, Hospitality, or related field.

We offer a comprehensive compensation package, including medical, dental, and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program.



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