Regional Operations Director

4 weeks ago


Troy, Michigan, United States Continental Full time
Regional Operations Manager

At Continental, we are seeking a seasoned Regional Operations Manager to lead our business operations in a specific region. As a key member of our team, you will be responsible for managing daily operations to meet corporate objectives and drive profitability.

Key Responsibilities:
  1. Leadership: Foster open communication with team members, encourage feedback, and implement long-term solutions to staff concerns.
  2. Operational Support: Identify opportunities for improvement and ensure effective use of resources to enhance performance.
  3. Client Retention: Maintain strong relationships with internal and external customers, ensuring high levels of satisfaction and loyalty.
  4. Financial Management: Meet or exceed financial goals, forecasting product needs, reviewing orders, and identifying constraints.
Job Duties:
  1. Visit accounts to familiarize with operations.
  2. Perform audits of corporate dining accounts to ensure compliance with company standards.
  3. Spearhead initiatives for culinary wellness programs with clients.
  4. Meet with corporate dining managers and staff to discuss opportunities for additional profitability.
  5. Handle projects for the region to assist with overall account growth.
  6. Meet with department heads to drive company initiatives and maximize profitability/sales/growth/people development.
Requirements:
  1. Previous multi-unit management experience required.
  2. Experience in building, establishing, and growing relationships with clients.
Preferred Qualifications:
  1. Bachelor's Degree in Business Administration, Hospitality, or related field of studies.
  2. 7+ years in restaurants or food operations.
Benefits:

We prioritize the health, wellness, and work-life balance of our team members, offering comprehensive compensation packages that reflect this commitment.

Full-time team members are eligible for medical, dental, and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program.

Part-time team members are eligible for our 401(k) with company match, at-work dining perks, and our inclusive employee assistance program.



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