Patient Services Associate II

2 days ago


San Luis Obispo, California, United States Dignity Health Full time
Job Summary

We are seeking a highly skilled Patient Services Associate II to join our team at Dignity Health's Pacific Central Coast Health Centers. As a key member of our healthcare team, you will provide exceptional customer service and support to our patients, physicians, and staff.

Responsibilities
  • Provide phone customer service and respond to patient inquiries in a timely and professional manner.
  • Collect and update patient demographics and insurance information, and verify health plan eligibility.
  • Take complete and accurate messages, and schedule mutually acceptable appointment times using our electronic practice management system.
  • Perform various clerical duties, including referrals and authorizations, pre-registration, and patient preparation.
  • Work collaboratively with our team to achieve daily clinic operation goals, benchmarks, and quality patient care initiatives.
Requirements
  • One year of experience as a Patient Services Associate I or equivalent experience.
  • Familiarity with an electronic practice management system.
  • Medical terminology competency completion or equivalent experience.
  • Proficient in GE with completed competency.
  • Excellent interpersonal, organizational, and customer service skills.
  • Keyboarding skills and the ability to utilize computer equipment and software.
What We Offer

We offer a competitive hourly rate of $29.05 and a comprehensive benefits package. We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates.



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