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Employment Specialist 2
2 months ago
We are seeking a highly motivated and customer-focused Employment Specialist 2 to join our team at the Oregon Employment Department. As a key member of our workforce development team, you will provide high-quality services to individual Oregonians and employers seeking assistance from WorkSource Oregon (WSO).
Key Responsibilities:- Provide one-on-one conversations to customers, reviewing and assisting with registration, gathering information to determine customer needs, and referring to community resources and supportive service agencies as appropriate.
- Interview job seekers, determine transferable skills, interests, and employment goals, and identify barriers to successful job search and explore possible solutions.
- Assist with application processes, documentation, and effective interviewing techniques, and gain familiarity with local employment needs to provide relevant job search support and assistance.
- Make work-based opportunities available to customers, pursue On-The-Job Training (OJT) opportunities with employers, and refer customers to attend talent development workshops and activities.
- Two years of experience providing customer service, including requesting and reviewing information, documentation, and deciding an action based on the information.
- Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry experience.
- Two years of education or experience, with 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business, or Public Administration, Communication, or related field substituting for one year of experience.
- A workplace that balances productivity with enjoyment and encourages learning and mentoring.
- Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.
- A workplace that fosters fairness, equity, and inclusion, maintaining a workplace environment where everyone is treated with respect and dignity.
- Work/life balance, 11 paid holidays a year, and access to the Public Service Loan Forgiveness (PSLF) program.
