Insurance Account Manager

2 weeks ago


Springfield, Illinois, United States First State Community Bank Full time
Job Title: Commercial Lines Account Manager

We are seeking a highly skilled and motivated Commercial Lines Account Manager to join our team at First State Insurance Agency. As a key member of our Commercial Sales team, you will be responsible for building strong relationships with our customers and providing exceptional service and communication skills.

Key Responsibilities:
  • Work with the Commercial Sales team and directly with customers to provide information about products and services, issue new/renewal or cancel accounts, or obtain & report details of claims or services needed
  • Read and verify policies for accuracy, keep records of customer interactions and transactions, and details of inquiries, complaints, and comments
  • Deliver and prepare Summary of Insurance for producer accounts and house accounts on a timely basis, prepare new business and renewal submissions to be forwarded to insurance carriers for quoting
  • Analyze coverage options and make recommendations of additional coverage options that may benefit the client, bind coverage, collect deposits or down payments, and/or arrange for billing
Requirements:
  • Strong computer skills showing proficiency in Microsoft Office, Word, Excel, and AMS360
  • Minimum 2 to 5 years in Insurance Account Management
  • Missouri Property & Casualty Insurance License
  • Excellent written and verbal communication and customer service skills
What We Offer:
  • Competitive pay and benefits package - with variable compensation program based on team performance
  • 401(k) with generous employer match benefit
  • Helpful, qualified, and available leadership
  • A caring, stable work environment

At First State Insurance Agency, we are committed to providing our customers with exceptional service and support. If you are a motivated and results-driven individual who is passionate about building strong relationships and providing excellent customer service, we encourage you to apply for this exciting opportunity.



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