Totango Catalyst Administrator Lead
1 day ago
About CDK Global:
CDK Global is a leading provider of integrated technology solutions to the automotive, heavy truck, motorcycle, marine, powersports, and consumer electronics industries. We offer a comprehensive suite of software and services designed to drive business growth, improve customer satisfaction, and increase revenue.
We are committed to fostering a culture of innovation, collaboration, and excellence, where employees can grow professionally and personally. Our company values include a strong focus on customer satisfaction, employee empowerment, and community involvement.
Requirements:
- Bachelor's degree in business, information technology, or a related field preferred (or equivalent experience).
- Proven experience (4-5 years) as a System Administrator with a focus on customer success software, preferably Totango/Catalyst or similar platforms.
- Strong expertise in platform customization, automation, and data management, with responsibilities like those of a Senior Salesforce Administrator.
- 4-5 years experience working with enterprise-level organizations and large customer success teams.
- Exceptional project management skills, including the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a cross-functional team environment.
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Austin, Texas, United States CDK Global Full timeKey Responsibilities:As a Senior System Administrator, you will be responsible for the ongoing development, customization, and administration of the Totango/Catalyst platform. This includes leading the creation of custom dashboards, automation rules, health scores, and workflows that align with business needs.User Management and Data Protection:You will...
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