Totango Catalyst Administrator Lead

1 day ago


Austin, Texas, United States CDK Global Full time

About CDK Global:

CDK Global is a leading provider of integrated technology solutions to the automotive, heavy truck, motorcycle, marine, powersports, and consumer electronics industries. We offer a comprehensive suite of software and services designed to drive business growth, improve customer satisfaction, and increase revenue.

We are committed to fostering a culture of innovation, collaboration, and excellence, where employees can grow professionally and personally. Our company values include a strong focus on customer satisfaction, employee empowerment, and community involvement.

Requirements:

  • Bachelor's degree in business, information technology, or a related field preferred (or equivalent experience).
  • Proven experience (4-5 years) as a System Administrator with a focus on customer success software, preferably Totango/Catalyst or similar platforms.
  • Strong expertise in platform customization, automation, and data management, with responsibilities like those of a Senior Salesforce Administrator.
  • 4-5 years experience working with enterprise-level organizations and large customer success teams.
  • Exceptional project management skills, including the ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a cross-functional team environment.


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