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Customer Service Representative

2 months ago

New Bedford, Massachusetts, United States Jay Auto Buick GMC Full time
Job Title: Receptionist

We are seeking a highly skilled and organized Receptionist to join our team at Jay Auto Buick GMC. As a Receptionist, you will be the first point of contact for our customers and will play a crucial role in providing exceptional customer service.

Key Responsibilities:
  • Answer dealership group phones and greet and receive prospects and customers
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
  • Work cooperatively with the sales and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other administrative duties as needed
  • Assist in scheduling and confirming sales appointments
  • Scanning Documents
  • Filing
  • Maintain appearance of reception area
Requirements:
  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Some evening and weekends hours required
Benefits:
  • Health Benefits
  • Vision
  • Dental
  • 401k
  • Vacation Pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.