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Customer Service Representative

1 month ago

New Bedford, Massachusetts, United States Penske Truck Leasing Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer at Penske Truck Leasing. As a key member of our team, you will be responsible for ensuring our customers' vehicles are fueled, clean, and safe before they hit the road.

Key Responsibilities
  • Greet customers and provide exceptional service to ensure a positive experience
  • Perform vehicle readiness inspections to ensure tires, fluids, and basic maintenance items are completed
  • Help maintain a clean and safe environment for customers and associates
  • Develop skills through training and hands-on coaching to perform minor repairs and preventive maintenance
  • Complete other projects and tasks as assigned by supervisor
Why Join Penske?

Penske offers a competitive starting salary, shift premiums, career stability, and opportunities for growth. Our excellent benefits package includes plenty of time off, strong training programs, and advanced vehicle maintenance technology.

Requirements
  • High school diploma or equivalent preferred
  • Valid driver's license required
  • Excellent customer service and communication skills
  • Ability to work well as part of a team
  • Ability and willingness to work outside
  • Basic mechanical ability and tool usage preferred
  • Basic computer skills
Physical Requirements

The physical demands of this role include frequent movement, standing, walking, climbing, bending, and sitting for extended periods. The associate must be able to work safely at heights and in all weather conditions.

Penske is an Equal Opportunity Employer.