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Customer Service Representative

1 month ago

New Bedford, Massachusetts, United States Coca-Cola Beverages Northeast Full time
About the Role

Coca-Cola Beverages Northeast is seeking a highly skilled Customer Care Center Agent to join our team. As an ambassador of the Coca-Cola brand, you will be responsible for providing exceptional customer service, sales, and support across our bottler territory.

Key Responsibilities
  • Build and maintain professional relationships with current and potential customers
  • Provide best-in-class service, tailored to each customer's needs
  • Support customers in using our e-commerce platform, enhancing digital customer experiences and orders
  • Champion local and national initiatives, contributing to business growth
Requirements
  • High school diploma or equivalent
  • 2+ years of sales, care center, or customer service experience
  • Exceptional interpersonal, customer service, problem-solving, and communication skills
  • Technical proficiency in e-commerce platforms, CRM software, and other relevant technologies
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • A diverse and inclusive work environment
About Us

Coca-Cola Beverages Northeast is a leading beverage company in the Northeast region, delivering a wide range of beverages to customers across the region. We are committed to building a winning workplace culture that respects all people, promotes inclusion, and inspires achievement.