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Healthcare Support Specialist

2 months ago

Raleigh, North Carolina, United States WakeMed Full time

About WakeMed:

Serving the community with a commitment to excellence, WakeMed Health & Hospitals is a leading provider of healthcare services in Wake County.

Our mission is to deliver outstanding and compassionate care to our patients, while fostering a culture of respect, empathy, and trust.

For more information, visit our website.

Position Information:

The Nursing Assistant supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.

The four key concepts of PFCC are:

• Dignity and Respect: We listen to and honor patient and family perspectives and choices, ensuring that their voices are heard and valued.

• Information Sharing: We communicate and share complete and unbiased information with patients and families in ways that are affirming and useful, empowering them to make informed decisions.

• Participation: We encourage and support patients and families in participating in care and decision-making at the level they choose, promoting autonomy and self-advocacy.

• Collaboration: We work collaboratively with patients, families, and healthcare teams to deliver care that is patient-centered, efficient, and effective.

The Nursing Assistant understands the needs of the organization and supports the mission, vision, values, and aspirational goals of WakeMed.

Experience Requirements:

• 1 Year of clinical experience in a related area is preferred.

Education Required:

• High School Diploma or Equivalent is required, or completion of college courses in nursing assistant training.

Licensure/Certification Requirements:

• Nurse Aide I certification is required.

Hours of Work:

• Days (7a-7p), every Saturday and Sunday, and one weekday shift.

Weekend Requirements:

• Every weekend.

Call Requirements:

• As needed.