Customer Service Coordinator
1 week ago
We are seeking a personable and enthusiastic Receptionist/Concierge to enhance our customer experience at FAMJ LLC.
Benefits:
- Employee discounts
- Opportunities for career advancement
Perks:
- Competitive hourly compensation
- Career development opportunities
- Dynamic and engaging work environment
- Discounts on products and services
Position Summary
As the first point of contact for our clients, you will warmly welcome guests, manage appointment bookings, and handle incoming calls. You will also assist clients during their visits and collaborate closely with our stylists, ensuring a seamless experience.
Key Responsibilities
- Welcome guests upon arrival
- Manage phone inquiries and schedule appointments
- Help maintain a tidy and inviting atmosphere
- Deliver exceptional customer service throughout client visits
- Support stylists as needed during client services
Qualifications
- Preferred two or more years of experience in customer service
- Previous receptionist experience is advantageous
- Strong communication skills with a customer-focused approach
- Positive attitude and strong work ethic
- Proficient in computer use and scheduling software
- Exceptional multitasking abilities
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