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Retail Operations Manager

2 months ago


Denver, Colorado, United States Kizik Full time
Job Overview

As a Store Manager at Kizik, you will play a pivotal role in shaping the customer experience and driving the success of our retail operations. We pride ourselves on our innovative, hands-free footwear that combines style and convenience. Your leadership will be essential in fostering a dynamic and engaging atmosphere for both customers and team members.

Key Responsibilities
  • Team Leadership: Inspire and guide your team of Sales Associates and Assistant Managers to deliver exceptional service and create memorable shopping experiences.
  • Sales Management: Drive revenue growth by meeting or exceeding sales targets through effective strategies and team motivation.
  • Staff Development: Recruit, train, and nurture a customer-focused team, ensuring they have the skills and knowledge to excel.
  • Visual Merchandising: Oversee the presentation of merchandise on the sales floor, ensuring it aligns with brand standards and attracts customers.
  • Asset Protection: Implement loss prevention measures and adhere to operational procedures to safeguard company assets.
  • Performance Analysis: Regularly assess sales metrics and KPIs, identifying opportunities for improvement and developing actionable strategies.
  • Inventory Management: Collaborate on inventory levels and shipment execution to maintain optimal stock levels.
Qualifications
  • Proven leadership skills with a focus on team collaboration.
  • Strong communication abilities, both written and verbal.
  • Demonstrated success in driving sales growth within a retail environment.
  • Experience in managing a retail team effectively.
  • Ability to remain composed and make sound decisions in high-pressure situations.
  • Physical capability to stand and walk for extended periods, with tasks involving bending and reaching.
  • Detail-oriented with a commitment to completing tasks accurately and efficiently.
  • Flexible availability for peak retail hours, including nights and weekends.
  • Proficient in using technology relevant to retail operations.
  • A minimum of 2 years in a management role within a fast-paced retail or hospitality setting.
Benefits
  • Competitive salary structure.
  • Comprehensive medical benefits, including dental and vision coverage.
  • Paid time off and holiday benefits.
  • Employee discounts on products.
  • Complimentary footwear.
  • Performance-based bonuses.
  • 401k retirement plan.