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Retail Operations Manager
2 months ago
As a Store Manager at Kizik, you will play a pivotal role in shaping the customer experience and driving the success of our retail operations. We pride ourselves on our innovative, hands-free footwear that combines style and convenience. Your leadership will be essential in fostering a dynamic and engaging atmosphere for both customers and team members.
Key Responsibilities- Team Leadership: Inspire and guide your team of Sales Associates and Assistant Managers to deliver exceptional service and create memorable shopping experiences.
- Sales Management: Drive revenue growth by meeting or exceeding sales targets through effective strategies and team motivation.
- Staff Development: Recruit, train, and nurture a customer-focused team, ensuring they have the skills and knowledge to excel.
- Visual Merchandising: Oversee the presentation of merchandise on the sales floor, ensuring it aligns with brand standards and attracts customers.
- Asset Protection: Implement loss prevention measures and adhere to operational procedures to safeguard company assets.
- Performance Analysis: Regularly assess sales metrics and KPIs, identifying opportunities for improvement and developing actionable strategies.
- Inventory Management: Collaborate on inventory levels and shipment execution to maintain optimal stock levels.
- Proven leadership skills with a focus on team collaboration.
- Strong communication abilities, both written and verbal.
- Demonstrated success in driving sales growth within a retail environment.
- Experience in managing a retail team effectively.
- Ability to remain composed and make sound decisions in high-pressure situations.
- Physical capability to stand and walk for extended periods, with tasks involving bending and reaching.
- Detail-oriented with a commitment to completing tasks accurately and efficiently.
- Flexible availability for peak retail hours, including nights and weekends.
- Proficient in using technology relevant to retail operations.
- A minimum of 2 years in a management role within a fast-paced retail or hospitality setting.
- Competitive salary structure.
- Comprehensive medical benefits, including dental and vision coverage.
- Paid time off and holiday benefits.
- Employee discounts on products.
- Complimentary footwear.
- Performance-based bonuses.
- 401k retirement plan.