Customer Service Leader

1 month ago


Plattsburgh, New York, United States Hannaford Supermarkets Full time
Job Title: Customer Service Leader

Hannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service to all customers
  • Resolve customer complaints in a timely and professional manner
  • Ensure a positive shopping experience for all customers
  • Supervise and train front-end and service desk/kiosk associates
  • Maintain a clean and organized store environment
Requirements:
  • Effective communication and customer service skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize tasks
  • High school diploma or equivalent required
Preferred Requirements:
  • Previous customer service experience
  • Leadership experience
  • Ability to work a flexible schedule
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement
  • Flexible scheduling

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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