Customer Service Associate
4 days ago
Customer Service Representative Job Summary
We are seeking a skilled Customer Service Representative to join our team at Elgen Staffing. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide accurate and timely responses to customer inquiries
- Process customer orders, returns, and exchanges efficiently
- Collaborate with internal teams to resolve customer issues and ensure satisfaction
- Maintain thorough knowledge of our products and services to effectively communicate with customers
- Track customer interactions and feedback to identify areas for improvement
- Adhere to company policies and procedures while ensuring compliance with quality standards
Requirements:
- Previous experience in customer service is required
- Strong communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment
- Excellent problem-solving skills and attention to detail
- Proficient in using customer service software and CRM systems
Elgen Staffing is a leading staffing agency with a deep understanding of today's hiring trends and technologies. We leverage effective recruiting methods to find the best candidates and place them into the appropriate position successfully.
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