Customer Service Associate

4 days ago


Plattsburgh, New York, United States Elgen Staffing Full time

Customer Service Representative Job Summary

We are seeking a skilled Customer Service Representative to join our team at Elgen Staffing. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide accurate and timely responses to customer inquiries
  • Process customer orders, returns, and exchanges efficiently
  • Collaborate with internal teams to resolve customer issues and ensure satisfaction
  • Maintain thorough knowledge of our products and services to effectively communicate with customers
  • Track customer interactions and feedback to identify areas for improvement
  • Adhere to company policies and procedures while ensuring compliance with quality standards

Requirements:

  • Previous experience in customer service is required
  • Strong communication skills, both verbal and written
  • Ability to work effectively in a fast-paced environment
  • Excellent problem-solving skills and attention to detail
  • Proficient in using customer service software and CRM systems

Elgen Staffing is a leading staffing agency with a deep understanding of today's hiring trends and technologies. We leverage effective recruiting methods to find the best candidates and place them into the appropriate position successfully.



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