Director of Retail Operations
7 days ago
Position Title: SENIOR DIRECTOR OF RETAIL SERVICES
Reports To: Systems Director
Salary Range: $83,000 - $85,000
Compensation: Eligible for Annual Bonus
TouchPoint, Support Services, specializes in delivering customer-centric support solutions in healthcare, including housekeeping, laundry management, patient transportation, and food service. Our dedicated team is committed to quality, exceptional service, and achieving outstanding results.
As the Senior Director of Retail Dining Services, you will oversee various dining operations within a major healthcare facility. Your leadership will guide a team comprising one manager and 25 associates, offering competitive benefits, paid time off, and the opportunity for an annual bonus.
Key Responsibilities:
- Supervise and lead the Food Service Department personnel
- Manage financial operations, daily activities, scheduling, inventory, procurement, and catering services
- Direct the overall management and assessment of the account
- Recruit, train, evaluate, and oversee staff
- Develop and manage the retail budget
- Implement company protocols for necessary reporting and food service standards
- Ensure compliance with food safety regulations, quality standards, and portion control
- Perform additional duties as required
Preferred Qualifications:
- Bachelor's Degree in Food Service Management or a related discipline
- 2-5 years of relevant experience
- 5-7 years of management experience in food service operations
- Strong leadership, supervisory, and communication abilities
- Proficient in financial oversight and budget management
- ServSafe Certification
Company Benefits:
- Medical and Dental Coverage
- Life and Disability Insurance
- Retirement Savings Plan
- Paid Time Off and Holidays
- Employee Assistance and Wellness Programs
- Discount Marketplace and additional perks
TouchPoint is a division of Compass Group USA, an equal opportunity employer dedicated to equitable treatment of all applicants and employees. Qualified candidates must be capable of fulfilling the essential functions of the role. TouchPoint maintains a drug-free workplace.
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