Shift Manager
1 week ago
About the Role:
We are seeking a highly skilled and experienced Shift Manager to join our team at Southern Multifoods, Inc. as a key member of our restaurant operations team.
Key Responsibilities:
- Customer Satisfaction: Ensure that customers receive quick, efficient service and high-quality products.
- Team Leadership: Direct and supervise front-line and kitchen staff to maintain a positive and cooperative atmosphere.
- Operations Management: Maintain knowledge and operation of all equipment and systems, ensuring seamless day-to-day operations.
- Quality Control: Ensure consistent product portions and maintain high standards of quality, service, and cleanliness.
- Employee Development: Provide guidance and support to employees to enhance their skills and performance.
- Safety and Security: Ensure compliance with all safety rules, policies, and procedures to maintain a safe working environment.
Requirements:
- Education: Some high school courses preferred.
- Skills and Abilities:
- Excellent communication and interpersonal skills.
- Ability to work under pressure and maintain a calm demeanor in challenging situations.
- Strong leadership and team management skills.
- Ability to multitask and prioritize tasks effectively.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to stand for long periods, walk, lift up to 50 pounds, and stoop during 90% of shift time.
- Good manual dexterity to work rapidly and accurately during rush periods.
Working Conditions:
Work area temperature may be extreme, and noise levels may be high at times. May have to work without food or drink during busy periods.
Consequences of Errors:
Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
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