Automotive Service Coordinator

2 weeks ago


Hibbing, Minnesota, United States L&M Fleet Supply Full time
Job Overview

We are seeking a highly skilled and customer-focused Service Writer to join our team at L&M Fleet Supply. As a Service Writer, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our repair shop and parts counter.

Key Responsibilities:

  • Provide a high level of customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Act as a liaison between the shop technician and the customer, ensuring accurate communication and coordination of service and repair activities.
  • Order parts, assist customers with special orders, and provide sales assistance as needed.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements:

  • Previous experience in customer service, automotive service, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of POS systems.

What We Offer:

  • A competitive hourly rate, ranging from $15-18 per hour.
  • A comprehensive benefits package, including health and dental insurance, 401(k) plan, and paid time off.
  • Opportunities for professional growth and development.

At L&M Fleet Supply, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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