Scheduling Coordinator

2 weeks ago


Hibbing, Minnesota, United States Fairview Health Services Full time
About the Role

Fairview Health Services is seeking a highly skilled Scheduling Specialist to join our team. As a Scheduling Specialist, you will play a critical role in supporting the customer-focused business cycle process by performing scheduling activities and coordinating system resources for future patient services.

Key Responsibilities
  • Collect and enter required information for scheduling patients and complete check-in processes as needed.
  • Maintain communication for system issues, scheduling concerns, and revenue cycle requirements.
  • Ensure adherence to HIPAA standards and regulatory requirements.
  • Develop effective working relationships with patients, providers, colleagues, and vendors.
  • Exhibit problem-solving skills and emotional intelligence in a fast-paced environment.
Requirements
  • High School Diploma or GED.
  • Previous customer service experience.
  • Proficiency in computer use.
  • Good interpersonal skills and excellent written and verbal communication.
Preferred Qualifications
  • Clerical experience and prior knowledge of health insurance processing.
  • Post-secondary education with medical terminology education.
  • AAHAM CPAT/CCAT and/or NAHAM certification.


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