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Client Service Representative

2 months ago

Philadelphia, Pennsylvania, United States Sago Full time

About Sago

Sago, a global research and data partner, connects human answers to business questions. We enable our clients to solve business problems through extensive audience access and innovative solutions. Our clients trust us to understand their customers' needs, empowering them to make informed decisions.

Job Summary

We are seeking a skilled Hospitality Host/Hostess to join our team in creating a vibrant, dynamic, and inclusive environment. The ideal candidate will maintain a workplace that is Fast, Fun, Friendly, and Professional, with a focus on excellent verbal and written communication skills.

Key Responsibilities

  • Attend to clients on-site and provide a high-quality hospitality experience.
  • Greet participants and clients, fostering a friendly yet professional rapport.
  • Review project materials for accuracy and completeness.
  • Engage in audio and video recording activities.
  • Perform other administrative, reception, and hospitality duties as required.

Core Competencies

  • Exceptional verbal and written communication skills.
  • Strong interpersonal skills to create a warm and accommodating atmosphere.
  • Ability to multitask effectively in a fast-paced environment.
  • Proficiency in Microsoft Office and computer literacy.
  • Strong team collaboration skills and the ability to work independently.

Requirements

  • High School Diploma or equivalent.
  • Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred.
  • Administrative or host experience is highly valued.
  • Proficiency in Microsoft Office and computer literacy.