Insurance Service Representative

3 days ago


Philadelphia, Pennsylvania, United States Marsh & McLennan Companies Full time
Job Title: Client Service Representative

At Marsh & McLennan Agency, we are seeking a highly skilled Client Service Representative to join our team. As a key member of our client service team, you will work closely with our Account Executive and Producer to provide exceptional service and support to our Middle Market clients and prospects.

Key Responsibilities:
  • Assist clients with service and risk management needs, providing timely and effective solutions to their queries and concerns.
  • Communicate with clients, prospects, and internal teams to provide best-in-class service and drive growth.
  • Prepare and present new business and renewal reviews, premium and loss summaries, and other reports as required.
  • Coordinate efforts with the Account Executive to resolve complex client issues and ensure timely resolution.
  • Manage the new business marketing and renewal process, ensuring timely completion of tasks and deadlines.
  • Create reports and presentations for clients, underwriters, and internal teams as needed.
Requirements:
  • College degree preferred.
  • Two years of business insurance experience preferred.
  • Holds required and appropriate insurance agent's license.
  • Excellent time management, organizational, and communication skills.
  • Proficient in Graham standard computer applications and EPIC software.
  • Regular and predictable attendance, with a commitment to being fit-for-duty.

We offer a competitive salary and comprehensive benefits package, including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and more. If you are a motivated and detail-oriented individual with a passion for delivering exceptional client service, we encourage you to apply.



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