Client Service Representative

1 month ago


Philadelphia, Pennsylvania, United States Canon USA & Affiliates Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Client Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Your Impact

As a Client Service Representative, you will be the primary point of contact for our clients, responsible for:

  • Promptly responding to client inquiries and resolving issues in a timely and professional manner.
  • Providing expert knowledge and guidance on our products and services to ensure client satisfaction.
  • Collaborating with internal teams to ensure seamless delivery of services and meet client expectations.
  • Developing and maintaining strong relationships with clients to drive loyalty and retention.

About You

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. You should have:

  • 1-2 years of experience in a customer-facing role, preferably in a similar industry.
  • Strong knowledge of reprographic equipment and services.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Excellent problem-solving and analytical skills.
  • Strong attention to detail and organizational skills.

What We Offer

We offer a competitive compensation package, including medical, dental, and vision benefits, 401(k) savings plan, and educational assistance. We are an equal opportunity employer and welcome applications from diverse candidates.



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