Client Service Representative
1 month ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as a Client Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
Your Impact
As a Client Service Representative, you will be the primary point of contact for our clients, responsible for:
- Promptly responding to client inquiries and resolving issues in a timely and professional manner.
- Providing expert knowledge and guidance on our products and services to ensure client satisfaction.
- Collaborating with internal teams to ensure seamless delivery of services and meet client expectations.
- Developing and maintaining strong relationships with clients to drive loyalty and retention.
About You
We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. You should have:
- 1-2 years of experience in a customer-facing role, preferably in a similar industry.
- Strong knowledge of reprographic equipment and services.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and organizational skills.
What We Offer
We offer a competitive compensation package, including medical, dental, and vision benefits, 401(k) savings plan, and educational assistance. We are an equal opportunity employer and welcome applications from diverse candidates.
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