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About Risus Talent Partners
We are a leading provider of equipment rental services, dedicated to delivering exceptional customer experiences and supporting our team members in their roles.
Job Overview
As a Branch Support Specialist, you will play a vital role in ensuring the smooth operation of our branches. You will be responsible for providing top-notch customer service, handling operational tasks, and supporting our sales team.
Key Responsibilities
- Customer Support
- Assist customers with inquiries, pick-ups, and deliveries.
- Respond promptly to customer needs and resolve issues efficiently.
- Operational Tasks
- Route trucks and schedule drivers and truck maintenance.
- Manage fuel inventory, purchase orders, and truck PPE inventory.
- Sales Support
- Support outside sales reps and project execution.
- Ensure accurate invoicing and contract closeouts.
- Record Keeping
- Maintain detailed records of customer interactions.
Requirements
- Excellent customer service skills.
- Ability to multitask and prioritize tasks efficiently.
- Strong communication and problem-solving skills.