Operations Manager

2 weeks ago

Spartanburg, South Carolina, United States Revman Full time
Job Title: Operations Supervisor

At Revman, we are seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for overseeing the day-to-day operations of our Distribution Center, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Staffing and Scheduling: Determine and maintain appropriate staffing levels to ensure accurate and timely processing of all consumer orders.
  • Continuous Improvement: Develop and implement disciplined approaches to all key departmental activities through a continuous improvement approach.
  • Vendor Coordination: Coordinate with the Receiving Clerk and shift truck driver on vendor pick-ups and Receiving priorities.
  • Reporting and Analysis: Monitor a shift utilization report which tracks all associate man hours and provide this information to the data analyst on a daily basis.
  • Attendance and Safety: Monitor attendance records and ensure that proper levels of housekeeping are maintained throughout the Distribution Center.
  • Customer Service: Ensure that customer routing and compliance guides are adhered to on a daily basis.
  • Slotting and Replenishment: Use Pareto and other analytical methodology to maintain efficient slotting and replenishment strategies.
  • Over-Goods Disposition: Ensure disposition of over-goods in a timely manner.
  • IT Collaboration: Work with IT to develop and maintain proper waving, closing, and small package interfaces and maintain reporting to support slotting and replenishment.
  • Metrics and KPIs: Create and maintain all departmental metrics and KPIs.
  • Team Safety: Work within the department and Distribution Center to create, enhance and encourage a safe environment.
  • Goal Setting: Partner with Director of Distribution, Operations Manager and other supervisors to establish goals, review metrics, review FTE analysis on a weekly basis.
  • Staffing and Training: Maintain staffing levels and training needs of departmental personnel.
  • Customer Service: Ensure the highest level of customer service to both internal and external customers.
  • Leadership and Communication: Apply sound communication and motivational techniques in supervising, counseling and disciplining subordinates.
  • Safety and Compliance: Enforce programs to ensure the safety of all personnel, equipment and property.
Requirements:
  • Education: Bachelor's Degree or equivalent experience in manufacturing, supply or warehouse environment.
  • Experience: A minimum of one to three years of experience in Distribution Management.
  • Skills: Good organizational and mathematical skills, ability to problem solve as needed, good analytical skills, good computer skills in order to work in spreadsheets (Microsoft Excel) and other Microsoft Office programs to successfully document, analyze and report data.
  • Leadership and Communication: Possess strong leadership skills along with good interpersonal skills, good communication skills (written and oral) in order to effectively communicate and report information to all levels of the Company, as well as vendors and customers.
  • Adaptability: Ability to manage multiple work teams in a fast-paced environment, ability to handle confidential information, ability to prioritize work and work with minimal supervision, ability to multi-task on a routine basis, be detail-oriented, adapt plans and change direction as needed, have a proactive mindset and have the ability to perform the job under a moderate to high level of stress.
  • Physical Demands: Willingness to be potentially exposed to moving mechanical parts and tools, moving powered industrial equipment, moving vehicles, fumes or airborne particles, high places, changing weather conditions and moderate to high noise level in a Distribution Center environment.

Revman is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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