Certified Agile Service Manager

1 day ago


Edison, New Jersey, United States sulekha Full time

Certified Agile Service Manager Job Description

Sulekha is seeking a Certified Agile Service Manager to join our team. As a Certified Agile Service Manager, you will be responsible for leading our organization's Agile transformation and ensuring that our services are delivered efficiently and effectively.

Key Responsibilities:

  • Lead the implementation of Agile methodologies across the organization
  • Develop and maintain Agile frameworks and processes
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Identify and mitigate risks to service delivery
  • Develop and implement service level agreements (SLAs) and key performance indicators (KPIs)

Requirements:

  • Proven experience in Agile service management
  • Strong understanding of Agile frameworks and methodologies
  • Excellent communication and collaboration skills
  • Ability to analyze complex problems and develop effective solutions
  • Experience with service level agreements (SLAs) and key performance indicators (KPIs)

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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