Patient Access Representative

6 days ago


Harleysville, Pennsylvania, United States Grand View Hospital Full time
Job Summary

Grand View Hospital is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.

Key Responsibilities
  • Scheduling and Registration: Schedule and register patients in a courteous and professional manner, verifying insurance benefits and checking for authorization, pre-certification, and physician order accuracy.
  • Communication: Utilize effective verbal communication skills to convey a high level of personal attention and promote customer satisfaction when interacting with patients, families, and internal and external customers.
  • Insurance and Payer Management: Maintain up-to-date knowledge of insurance and managed care plans, reading insurance memos and bulletins, and utilizing online insurance tools to ensure accurate handling of payer information.
  • Record Keeping: Accurately record and verify patient information during interviews to ensure completeness of patient records.
Qualifications
  • Education and Experience: High School Diploma/GED, 1 year of Patient Access/Registration, Admissions, Central Scheduling, or Call Center experience required.
  • Benefits: Grand View Hospital offers a competitive salary and comprehensive benefits package, including medical, dental, and vision insurance, wellness and gym discounts, 403B, on-site childcare center, paid time off, sick time, tuition reimbursement, free life insurance, long-term disability, short-term disability, employee referral bonus, identity theft insurance, pet insurance, flexible spending accounts, employee discount program, and employee assistance program.


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