Product Manager for Innovative Solutions
4 weeks ago
The Product Manager for Innovative Solutions is responsible for assisting in the management of assigned programs to support University of Pennsylvania Health System (UPHS) initiatives. This position is embedded within the application team and provides support and general oversight to the assigned program. The individual will collaborate with representatives of Penn Medicine Information Services, Penn Medicine entity leadership, third-party collaborators, vendors, and customer partners to coordinate the delivery of information services proposals and solutions.
Key Responsibilities:
- Serves as a primary liaison between Penn Medicine and partners in the assigned program.
- Works with the IS Director, VP, and CIO to understand the organization's strategic and tactical priorities and gather requirements for the assigned program's product and service offerings.
- Defines and clearly conveys priorities, goals, and expectations through communication and alignment of priorities; maintaining adherence, by IS Team, to established processes and procedures, accountability to commitments, and achievement of expected outcomes.
- Actively supports the Manager/Director in leading continuous quality improvement activities for the assigned program.
- Works with Financial Analyst to coordinate vendor relationships as required, including managing PO software processes and contract management processes.
- Participates in the sales efforts and contract negotiations for potential new partners within the assigned program, including demonstrations, scoping, contract, and pricing delivery and follow-through.
- Occasionally leads projects from original concept through final implementation. Establishes project deliverables, documents business requirements, and develops project plan, forecast, and schedule. Manages scope, cost, and timeline to agreed-upon parameters.
- Identifies performance risks and recommends corrective actions to drive performance.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
- Other duties as assigned to support the unit, department, entity, and health system organization.
Requirements:
- Bachelor of Arts or Science in Business, Healthcare, or IT-related discipline or equivalent (Required).
- And 5+ years of progressive experience in a complex healthcare provider or healthcare research environment (Required).
- And 2+ years of functional project management experience (Required).
- 2+ years of customer relationship management (Required).
- Masters degree in Business, Healthcare, Information Services, or related discipline (preferred).
- Consultant experience in a health system and/or laboratory environment (preferred).
Certifications:
- PMP preferred.
- Epic Certifications preferred.
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