Business Operations Manager

3 weeks ago

Arlington, Virginia, United States BrightSpring Health Services Full time
Business Operations Manager - IDD Services

Are you a strategic business leader with a passion for delivering exceptional operational results? Do you have experience in managing revenue cycles, client financial records, and administrative functions for multiple programs? We're seeking a talented Business Operations Manager to join our team at BrightSpring Health Services



As a Business Operations Manager, you will play a critical role in overseeing the day-to-day business operations of our IDD services division. This includes managing revenue cycles, client financial records, and administrative functions for multiple programs. You will work closely with our executive team to develop and implement internal financial controls, ensure accurate client billing, and manage client funds in accordance with ResCare policy.



Key Responsibilities:

  • Manage and participate in all administrative and business support functions, including revenue cycle accounts receivable responsibilities, client financial and benefits record maintenance, accounts payable, purchase card program, client funds management, and payroll.
  • Develop, implement, and maintain internal financial controls for the service sites, including all Pcard duties, supervising and preparing payroll, processing mileage and expense reports, and maintaining fixed asset systems.
  • Ensure accurate client billing by overseeing the collection and input of data into the company system(s) and working with the executive director and billing/collection staff to ensure maximum reimbursement to clients (if applicable) and company.
  • Ensure client funds are managed as per ResCare policy.
  • Oversee accounts payable (AP) processing, including invoice coding to General Ledger Account and locations in Oracle, review, approve weekly RCAP report, submit invoices that are routed to the Resource Center for payment, and review/sign the accounts payable check register, follow up on late payments or other issues.
  • Act as liaison to select Corporate departments for administrative functions, including finance, accounts receivable billing, accounts payable, and payroll.
  • Initiate and maintain current contract personnel files in compliance with company policies and procedures, and all applicable licensure/certification/accreditation requirements.
  • Perform all managerial duties, including ensuring new and existing employees are oriented, complete training, and are informed of company business functions, policies, and procedures, expense reimbursement, office systems, and related information.
  • Prepare and submit SOURCE forms for new locations, relation, lease renewals, and other property updates.
  • Ensure business documents are retained as per policy.
  • Recommend/make arrangements for temporary office help as needed.


Requirements:

  • One year of supervisory experience required.
  • One year of medical or relevant billing experience required.
  • Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company.
  • Experience in managing systems, processes, and people.
  • Must be able to work independently as well as part of a team.
  • Capable of working responsibly with highly confidential information.
  • Must meet all agency requirements for pre-employment as required by ResCare and/or State regulations.


Education:

  • 5 years of experience in Accounts Receivable, Accounts Payable, or 4-year degree from an accredited university, or equivalent combination of education and experience.


Certificates, Licenses, Registrations:

  • Valid driver's license from state of residence with a satisfactory driving record as defined by ResCare's vehicle policy and/or liability insurance carrier (as applicable per program requirements).


Estimated Salary Range: $55,000 - $60,000 per year.



We offer a comprehensive benefits package to full-time employees, including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.



ResCare is an Equal Opportunity Employer and does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity, or sexual orientation in admission, treatment, or participation in its programs, services, and activities, or in employment, or on the basis of gender in its health programs and activities.

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