Business Operations Specialist
4 days ago
At Motion Recruitment Partners, we are seeking a highly skilled Business Operations Specialist to join our team. This is a contract position that offers the opportunity to work remotely and be part of a dynamic team.
Key Responsibilities:
- Collect, organize, and analyze data from various sources, including ServiceNow, Excel, Word, SharePoint, and other business databases.
- Collaborate with technical teams to gather feedback on data results and offer constructive challenges.
- Generate accurate, properly formatted monthly Service Level Availability reports for customers.
- Provide timely communication on report statuses, issues, and risks to stakeholders, cross-functional teams, and managers.
- Maintain detailed records of customer go-live events, data, and report results.
Requirements:
- Bachelor's degree with 3 years of experience, or Master's degree.
- At least 3 years of analytical experience.
- Advanced proficiency in MS Excel; VBA scripting experience is a plus.
- 2 years of experience in Cloud/IT operations, software engineering, systems engineering, or a related field.
- Experience collaborating with technical teams.
- Strong verbal, written, and interpersonal communication skills.
Benefits:
- Medical Insurance - Four medical plans to choose from for you and your family.
- Dental & Orthodontia Benefits.
- Vision Benefits.
- Health Savings Account (HSA).
- Health and Dependent Care Flexible Spending Accounts.
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
- Hospital Indemnity Insurance.
- 401(k) including match with pre and post-tax options.
- Paid Sick Time Leave.
- Legal and Identity Protection Plans.
- Pre-tax Commuter Benefit.
- 529 College Saver Plan.
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