Veterinary Client Services Coordinator
2 weeks ago
Are you an enthusiastic individual with a commitment to providing outstanding client service? We are currently looking for a full-time Client Care Specialist to become an integral part of our compassionate team.
Operational Hours:
Monday-Friday: 12 PM - 9 PM
Saturday-Sunday: 10 AM - 7 PM
Position Overview:
As a Client Care Specialist, you will be essential in supporting our emergency services while warmly welcoming and assisting our clients.
Key Responsibilities:
Client Education and Support:
Provide information to clients and referring veterinarians regarding our extensive services, offering empathetic support both over the phone and in person.
Appointment Management:
Facilitate the scheduling of appointments at our multi-specialist facility, ensuring a smooth and efficient experience for clients.
Effective Communication:
Manage reminder and follow-up communications skillfully, utilizing both phone and email to keep clients informed and engaged.
Record Management:
Maintain and update client and pet records accurately, demonstrating a meticulous attention to detail.
Expected Schedule:
Four 10-hour shifts with rotating weekends: Weekdays: 11:30 AM – 9:30 PM
Weekends: 9:30 AM – 7:30 PM
Compensation:
$17.50 - $22 based on experience and knowledge
Benefits Offered:
Continuing Education Allowance
Uniform Allowance
Generous Paid Time Off
50% Employee Pet Discount
401k Plan
Medical/Dental/Vision Coverage
Short/Long Term Disability Insurance
Life Insurance
Health Savings & Flexible Spending Accounts
Employee Assistance Program
Access to VetBloom
Partnership with Purdue VT program & scholarships
Why Join Ethos Veterinary Health?
Inclusive and Dynamic Culture:
Join a workplace where respect and kindness are at the forefront of our team dynamics. We strive to ensure that every member feels welcomed and valued.
Collaborative Team Environment:
Work alongside experienced professionals who are passionate about animal care and dedicated to collective success. Our team is more than just colleagues; we are a supportive family.
Growth Opportunities:
Engage in an environment that promotes continuous learning and development. If you are eager to expand your knowledge and skills, you will find numerous opportunities for advancement within our organization.
Recognition:
At Ethos Veterinary Health, we genuinely appreciate each team member, celebrating achievements both big and small. Your unique contributions are vital to our success.
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