Assistant Retail Store Leader
3 days ago
Johnny's Markets is a family-owned convenience store chain with over 60 locations across Michigan and Northern Indiana. We're committed to providing our customers with a welcoming and convenient shopping experience, offering a wide range of products and services to meet their needs. Our stores are open seven days a week, making us a great option for busy individuals and families on-the-go.
Job Description:
The Assistant Store Manager is responsible for assisting the Store Manager in overseeing daily store operations, including supervising employees, managing inventory, and maintaining a clean and safe shopping environment. You will be expected to provide exceptional customer service, resolve customer complaints, and implement initiatives to drive sales and improve customer satisfaction.
Key Responsibilities:
- Supervise and train employees to ensure excellent customer service and high-quality products.
- Assist with inventory management, including ordering supplies and managing stock levels.
- Maintain a clean and safe shopping environment, adhering to health and safety regulations.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Collaborate with the Store Manager to develop and implement sales strategies to drive growth and improve customer satisfaction.
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- 2+ years of retail management experience, preferably in a convenience store setting.
- Excellent communication and leadership skills, with the ability to motivate and train employees.
- Strong problem-solving and analytical skills, with the ability to make informed decisions quickly.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Our Benefits:
- Competitive salary: $17.50-20.50/hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
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