Retail Store Supervisor

4 days ago


Grand Rapids, Michigan, United States 4200 - 54TH & DIVISION - JOHNNY'S MARKETS Full time
Job Overview
Welcome to Johnny's Markets, a family-owned convenience store chain with over 60 locations across Michigan and Northern Indiana. We're looking for an experienced Assistant Store Manager to join our team at 4200 - 54TH & DIVISION. As a key member of our management team, you will play a crucial role in ensuring the smooth operation of your store, providing excellent customer service, and driving sales growth.

Estimated Salary: $17.50-20.50/hour

About the Job
The Assistant Store Manager is responsible for assisting the Store Manager in overseeing daily store operations, including supervising employees, managing inventory, and maintaining a clean and safe shopping environment. You will be expected to provide exceptional customer service, resolve customer complaints, and implement initiatives to drive sales and improve customer satisfaction.

Key Responsibilities:
- Supervise and train employees to ensure excellent customer service and high-quality products.
- Assist with inventory management, including ordering supplies and managing stock levels.
- Maintain a clean and safe shopping environment, adhering to health and safety regulations.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Collaborate with the Store Manager to develop and implement sales strategies to drive growth and improve customer satisfaction.

Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- 2+ years of retail management experience, preferably in a convenience store setting.
- Excellent communication and leadership skills, with the ability to motivate and train employees.
- Strong problem-solving and analytical skills, with the ability to make informed decisions quickly.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.

Benefits:
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career advancement.

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