Hospitality Service Representative

7 days ago


Parsippany, New Jersey, United States Courtyard by Marriott Full time

About the Job:

Courtyard by Marriott is seeking a highly motivated Guest Experience Specialist to join our team. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Your primary responsibilities will include greeting guests, responding to inquiries, resolving issues, and maintaining a clean and organized lobby area. You will also collaborate with other team members to ensure a seamless guest experience.

Main Responsibilities:

  • Provide exceptional customer service and create memorable experiences for guests
  • Respond to inquiries and resolve issues in a professional manner
  • Maintain a clean and organized lobby area
  • Collaborate with other team members to ensure a seamless guest experience

Our ideal candidate will have a degree in Hospitality or a related field and excellent communication and interpersonal skills. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply.

Salary: $50,000 - $65,000 per year, depending on experience. Benefits package includes health insurance, 401(k) matching, and paid time off.



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