Customer Service Representative with Order Entry Experience

7 days ago


Parsippany, New Jersey, United States Compass Group USA Full time
Job Overview
    As a Customer Service Representative with the Compass Group USA, you will play a crucial role in delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our clients.

About the Role
    We are seeking an experienced professional to join our team as a Customer Service Representative. In this role, you will be responsible for handling daily customer calls, answering phones, entering customer orders through a data entry or order system, preparing invoices, and resolving backorders. You will also have the opportunity to suggest new products and provide problem resolution services to our customers.

Requirements
    To be successful in this role, you will need a college degree and at least 2 years of experience in customer service or sales. Additionally, you should have experience entering customer orders through a data entry or order system, as well as excellent verbal, communication, and listening skills. Proficiency in MS Word, Excel, and Outlook, as well as NetSuite, is also required. You must be able to handle a high-volume workload in a fast-paced environment and prioritize tasks effectively.

Benefits
    At Compass Group USA, we offer a competitive salary and a comprehensive benefits package, including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits, and commuter benefits.

Compensation and Growth Opportunities
    The estimated annual salary for this role is $60,000 - $80,000, based on your level of experience and qualifications.

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