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Claims Supervisor

2 months ago

Downers Grove, Illinois, United States CorVel Corporation Full time
Job Title: Claims Supervisor

CorVel Corporation is seeking a highly skilled Claims Supervisor to join our team. As a Claims Supervisor, you will be responsible for supervising a team of claims staff, ensuring that all quality, productivity, and customer service criteria are met while adhering to company policies and procedures.

Key Responsibilities:
  • Supervise claims staff in their day-to-day operations
  • Support Claims Manager in staff recruitment, interviews, and training of new staff on procedures and job-related functions
  • Assure peak performance of the team through continued training and coaching, coupled with regular performance evaluations and recommends merit activity, subject to manager's approval
  • Provide technical and jurisdictional guidance to claims staff regarding complex Auto and GL exposures, investigation, litigation issues, and Special Handling Instructions
  • Function as liaison, suggesting and implementing final resolution for clients and employees regarding claim-specific, procedural, or special requests
  • Complete Daily Assignments to adjusters
  • Adhere to HIPPA regulations, policies, and procedures
  • Requires regular and consistent attendance
  • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
  • Adheres to all company policies, best practices, and procedures
  • Additional projects and duties as assigned
Requirements:
  • Expertise in the handling of Auto and General Liability claims
  • Municipality Experience is a plus
  • Excellent written and verbal communication skills
  • Ability to assist team members to develop knowledge and understanding of claims practice
  • Participate in Customer Claim Reviews and Presentations
  • Effective quantitative, analytical, and interpretive skills
  • Strong leadership, management, and motivational skills
  • Demonstrated, Strong Customer Service Skills
  • Ability to travel overnight and attend meetings if required
  • Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
  • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
  • Strong interpersonal, time management, and organizational skills
  • Ability to work both independently and within a team environment
Education and Experience:
  • Bachelor's degree or a combination of education and related experience
  • Demonstrated Public Speaking Skills
  • Minimum 5 years' experience handling Auto and General Liability claims, including high exposure losses and litigation
  • Minimum 5 years supervisory experience in an Insurance setting
  • Municipality experience is preferred
  • Insurance Licensing in the states where the client is involved and where required
Pay Range:

CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during the interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $67,086 – $111,634

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

About CorVel Corporation

CorVel Corporation, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health, and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel Corporation is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

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