Healthcare Intake Coordinator
2 weeks ago
Russell Tobin & Associates is seeking a skilled Healthcare Intake Specialist to join our team in San Antonio, TX.
Job Summary:This role acts as a liaison between customers, KCI, and third-party payers, securing necessary documentation for shipping and claims billing.
Key Responsibilities:- Analyze and prioritize orders based on initial assessment of documentation and customer outreach
- Review and analyze payer specific requirements and coverage criteria to determine required documentation and accurate billing criteria
- Conduct in-depth review of clinical documentation (medical records, prescriptions, operative reports, history and physicals) based on billing criteria
- Call customer or field personnel to obtain missing documentation required for placement and/or billing
- Follow-up post-delivery to obtain any additional documentation to support billing criteria
- Prioritize and execute based on customer and/or business urgency
- Provide a high level of customer service in a competitive market
- Act as a resource for Sales and other cross-functional departments to provide order status and any other information
- Participate in all reasonable work activities as may be deemed suitable and assigned by management
- Conform to, support, and enforce all Company policies and procedures
- 2 years of Customer Service (non-retail) experience - preferably call center
- Healthcare experience
- Able to multi-task and deal with fast-paced environment/high volume
- Medicare/Medicaid background preferred
- Experience working in a hospital
- Background in coding
- Healthcare call center experience
- HS Diploma or GED
- Onsite: San Antonio, TX 78249
- Position type: 12 months
- Pay rate: $17-$18/hr. depending on experience
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Healthcare Intake Coordinator
5 days ago
San Antonio, Texas, United States Russell Tobin & Associates Full timeJob Title: Healthcare Intake SpecialistRussell Tobin & Associates is seeking a skilled Healthcare Intake Specialist to join our team in San Antonio, TX.Job Summary:This role acts as a liaison between customers, KCI, and third-party payers, securing necessary documentation for shipping and claims billing.Key Responsibilities:Analyze and prioritize orders...
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Healthcare Intake Coordinator
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San Antonio, Texas, United States Russell Tobin & Associates Full timeJob Summary:Russell Tobin & Associates is seeking a skilled Healthcare Intake Coordinator to join our team in San Antonio, TX. As a liaison between customers, healthcare providers, and third-party payers, this role is responsible for securing necessary documentation for shipping and claims billing.Key Responsibilities:Analyze and prioritize orders based on...
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Healthcare Intake Coordinator
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San Antonio, Texas, United States Russell Tobin & Associates Full timeJob SummaryRussell Tobin & Associates is seeking a skilled Healthcare Intake Specialist to join our team in San Antonio, TX. As a liaison between customers, KCI, and third-party payers, this role will secure necessary documentation for shipping and claims billing.Key ResponsibilitiesAnalyze and prioritize orders based on initial assessment of documentation...
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