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Junior Customer Service Representative

2 months ago

New York, New York, United States Peak State Partners Full time

Are you a recent graduate eager to embark on a rewarding career in customer service and marketing? This is an excellent opportunity to step into the role of an Entry-Level Customer Specialist at Peak State Partners, where you will be part of a dynamic and collaborative environment.

About Our Company:

At Peak State Partners, we are dedicated to crafting outstanding marketing experiences that connect our clients with their target audiences. As an Entry-Level Customer Specialist, you will play a crucial role in our operations, delivering exceptional service while gaining insights into the marketing industry. If you are passionate about learning and contributing in a supportive setting, we would love to have you on board.

Key Responsibilities:

In your role as an Entry-Level Customer Specialist, you will be instrumental in enhancing client relationships and ensuring a positive experience. Your key responsibilities will include:

  • Providing outstanding customer service to clients, addressing their inquiries and needs.
  • Assisting clients through various communication channels with professionalism and efficiency.
  • Working closely with different teams to guarantee client satisfaction and success.
  • Engaging with our marketing strategies, services, and industry trends.
  • Participating in the planning and execution of marketing campaigns.
  • Maintaining accurate client records and essential documentation.
  • Identifying opportunities to improve and streamline customer service practices.
Desired Skills and Attributes:

We are looking for recent graduates who possess the following skills and attributes:
  • Excellent written and verbal communication abilities.
  • A customer-focused mindset with a commitment to delivering top-notch service.
  • Strong problem-solving skills and a proactive approach to challenges.
  • A basic understanding of marketing principles and strategies.
  • A collaborative spirit with the ability to thrive in a team-oriented environment.
  • Attention to detail and strong organizational skills.
  • Adaptability and a genuine desire to learn and grow.
  • Proficiency in common office software and communication tools.
Why Consider This Opportunity:
  • Comprehensive training in customer service along with exposure to marketing concepts.
  • Engagement in diverse marketing campaigns and strategies.
  • Mentorship from experienced marketing professionals.
  • Opportunities to develop your skill set within a vibrant marketing company.
  • A supportive environment that values collaboration and innovation.
  • Potential for career advancement and growth.
  • A chance to experience the dynamic lifestyle of a leading marketing hub.
Application Process:

If you are ready to launch your career in marketing and customer service, we encourage you to submit your resume and a cover letter that highlights your enthusiasm for teamwork, your passion for customer service, relevant experiences, and your aspirations in the marketing field. We look forward to hearing from you