Current jobs related to Medical Office Support Associate - Escondido, California - Palomar Health Medical Group


  • Escondido, California, United States WakeMed Full time

    About WakeMed:WakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.Job Summary:The Medical Office Nurse LPN is responsible for providing physician support and nursing care to...


  • Escondido, California, United States Mountain Shadows Suppor Full time

    Join our team and benefit from comprehensive training, including a $1250 incentive for completing Direct Support Professional training. The Healthcare Support Associate role is perfect for individuals who have previously held CNA licenses or have undergone Medical Assistant training. As a Healthcare Support Associate at Mountain Shadows, you will engage in...


  • Escondido, California, United States Shoup Legal, a Professional Law Corporation Full time

    Job Type: Full-timeJob Description: Are you a detail-oriented and organized professional looking for a challenging role in a law office? We're seeking a highly motivated and customer-focused Office Assistant to join our team. Responsibilities: • Handle client contact and correspondence with professionalism and discretion• Maintain accurate and up-to-date...


  • Escondido, California, United States Stein Dermatology APC Full time

    Job OpportunityWe are seeking a highly skilled Medical Assistant to join our team at Stein Dermatology APC. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our medical team in a fast-paced dermatology office environment.Key Responsibilities:Assist physicians with cosmetic and non-cosmetic procedures,...


  • Escondido, California, United States WakeMed Full time

    About WakeMed:WakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.Job Summary:The Medical Office Nurse LPN is responsible for providing physician support and nursing care to...


  • Escondido, California, United States Stein Dermatology APC Full time

    **Job Summary**We are seeking a highly skilled Medical Assistant to join our team at Stein Dermatology APC. As a Medical Assistant, you will play a vital role in providing support to our doctors in the back office and ensuring the efficient operation of our medical office.**Responsibilities**Apply medical assisting skills to assist with cosmetic,...


  • Escondido, California, United States WakeMed Full time

    About WakeMedWakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.Job SummaryThe Medical Office Nurse LPN is responsible for providing physician support and nursing care to a...

  • Office Coordinator

    2 weeks ago


    Escondido, California, United States Ultimate Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrative Assistant to join our team at Ultimate Staffing. As a key member of our office team, you will be responsible for providing exceptional customer service, managing daily office operations, and supporting our sales team.Key ResponsibilitiesCommunication: Respond to emails,...


  • Escondido, California, United States Palomar Health Medical Group Full time

    Job Title: Medical AssistantWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Palomar Health Medical Group. As a Medical Assistant, you will play a vital role in providing quality patient care in a clinic setting.Key Responsibilities:Under the supervision of a licensed healthcare professional, ensure quality patient care...


  • Escondido, California, United States PDS Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at PDS Health. As a key member of our front office team, you will be responsible for providing exceptional patient experiences, ensuring seamless office operations, and supporting our clinicians in delivering high-quality patient care.Key...


  • Escondido, California, United States Stein Dermatology APC Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Stein Dermatology APC. The ideal candidate will have experience in dermatology and be able to provide clinical support to our physicians.Responsibilities:Provide clinical support to physicians during procedures and surgeriesAssist with administrative tasks, including scheduling...


  • Escondido, California, United States Shoup Legal. A Professional Law Co Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Office Assistant to join our team at Shoup Legal. A Professional Law Co. As a key member of our team, you will be responsible for providing administrative support to our attorneys and ensuring the smooth operation of our office.Key ResponsibilitiesProvide exceptional customer service...


  • Escondido, California, United States Shoup Legal. A Professional Law Co Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Office Assistant to join our team at Shoup Legal. A Professional Law Co. As a key member of our team, you will be responsible for providing administrative support to our attorneys and ensuring the smooth operation of our office.Key ResponsibilitiesProvide exceptional customer service...


  • Escondido, California, United States Trucept, Inc. Full time

    Job SummaryTrucept is seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide technical assistance to customers via phone, email, or in-personDiagnose and resolve technical issues...


  • Escondido, California, United States TRUCEPT INC. Full time

    Job Title: IT Support SpecialistJob Summary:Trucept Inc. is seeking an IT Support Specialist to join our team. The ideal candidate will have excellent technical skills and a strong ability to communicate with customers.Key Responsibilities:Assist customers with technical issues or questions relating to computer hardware or software devices.Take phone calls...

  • Office Coordinator

    4 weeks ago


    Escondido, California, United States Ultimate Staffing Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrative Assistant to join our team at Ultimate Staffing Services. As an Office Administrative Assistant, you will be responsible for providing exceptional customer service, managing daily office operations, and supporting our team members.Key ResponsibilitiesCommunication: Respond...


  • Escondido, California, United States MasTec Utility Services Full time

    Job SummaryThe Administrative Assistant will provide administrative and general office support to the site and regional operations. This role plays a critical part in ensuring the smooth operation of business activities by providing efficient and effective support directly to the field.Key Responsibilities:Establish and maintain a filing system, ensuring...

  • Office Manager

    3 weeks ago


    Escondido, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for an Office Manager to perform a variety of administrative duties, including providing support to front office teammates, managing payroll and HR-related tasks, and maintaining financial records. The ideal candidate will have excellent communication skills, experience with accounts payable and...


  • Escondido, California, United States Shoup Legal. A Professional Law Co Full time

    We are seeking a highly organized and detail-oriented Office Assistant to join our team at Shoup Legal. A Professional Law Co. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing files and data, and ensuring the smooth operation of our office.Key Responsibilities:Provide professional and...


  • Escondido, California, United States TRUCEPT INC. Full time

    Job Title: IT Support SpecialistAt Trucept Inc., we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients and employees, resolving technical issues, and ensuring the smooth operation of our computer systems and networks.Key Responsibilities:*...

Medical Office Support Associate

2 months ago


Escondido, California, United States Palomar Health Medical Group Full time
Requisition ID: 39072

Department: Urology

Location: Escondido, California

Union: Not Applicable

Salary Range:

Job Type: Full-Time

Shift: Day

Hours Per Shift: 8.00

Hours Per Pay Period: 80

Position Overview:
The Patient Service Representative serves as the primary point of contact for patients at Palomar Health Medical Group.

This role involves welcoming and registering patients, managing phone communications, accurately documenting patient data, and facilitating a seamless patient experience.

The PSR is tasked with scheduling appointments for walk-in patients, verifying insurance details, clarifying billing processes, collecting payments, preparing and filing patient documentation, and handling medical records.


Key Responsibilities:

  • Greet and register patients with a warm and friendly demeanor, assisting them with self-service kiosks as needed.
  • Maintain exceptional customer service standards for patients, their families, and healthcare team members.
  • Manage a high volume of incoming calls from patients and referring providers, addressing inquiries efficiently.
  • Ensure patients complete necessary forms, secure required signatures, and accurately input registration information.
  • Verify insurance and personal health information at the time of service, including scanning relevant documents into the patient’s file.
  • Conduct outbound calls to follow up on missed appointments and assist with various administrative tasks.
  • Oversee patient flow by monitoring daily schedules and coordinating with back-office staff as necessary.
  • Collect patient payments, explain billing policies, and clarify financial responsibilities.
  • Prepare and maintain patient forms while safeguarding personal health information in compliance with HIPAA regulations.
  • Reconcile daily transactions and ensure the accuracy of financial records.
  • Propose enhancements to operational processes aimed at improving patient satisfaction and efficiency.
  • Manage and respond to messages received through the patient portal.
  • Act as the department's receptionist for external vendors and contractors.
  • Perform additional duties as assigned.

Qualifications:

A high school diploma or GED is required, along with a minimum of one year of experience in a customer service role, ideally within a healthcare environment.

Familiarity with insurance plans, patient benefits, and third-party requirements is preferred. Proficiency in telephone communication and computer skills is essential.

Job Requirements:

Minimum Education: High School Diploma

Preferred Education:

Minimum Experience: 0-6 months related experience

Preferred Experience:

Required Certification:

Preferred Certification:

Required License:

Preferred License:

Palomar Health Medical Group is an equal opportunity employer and does not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status, or any other characteristic protected by law.