Customer Service Manager

1 month ago


Harrisburg, Pennsylvania, United States John Sparks - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Manager at John Sparks - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive business growth and success.

Key Responsibilities
  • Establish and maintain strong relationships with customers to understand their needs and preferences.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with other team members to ensure seamless communication and efficient issue resolution.
Requirements
  • Property & Casualty Insurance License
  • Life & Health Insurance License
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proactive problem-solving and analytical skills
Benefits
  • Competitive salary and bonus structure
  • Opportunities for career growth and advancement
  • Paid time off and flexible work arrangements
  • Valuable experience in a dynamic and customer-focused environment


  • Harrisburg, Pennsylvania, United States Abel Personnel, Inc Full time

    Job OverviewWe are seeking a detail-oriented and customer-focused Cashier/Office Clerk to join our team at Abel Personnel, Inc. This temp-to-perm opportunity offers a chance to grow into a permanent position while managing cash transactions, delivering exceptional customer service, and handling various office duties.Key Responsibilities:Process cash and...


  • Harrisburg, Pennsylvania, United States The LaSalle Group Full time

    LaSalle Network is seeking a skilled Customer Service Representative to provide top-notch customer support in a remote setting. In this role, you will be responsible for handling customer inquiries via phone and email, providing product and service information, and resolving customer complaints in a timely and professional manner.Answer incoming calls and...


  • Harrisburg, Pennsylvania, United States The UPS Store #0918 Full time

    Job OverviewThe UPS Store #0918 is seeking a highly motivated and customer-focused Part Time Center Associate to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices.Key ResponsibilitiesProvide world-class...


  • Harrisburg, Pennsylvania, United States Elevance Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Elevance Health. As a key member of our Customer Service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service representatives...

  • Service Technician

    1 month ago


    Harrisburg, Pennsylvania, United States Hobart Service Full time

    Service TechnicianHobart Service, a leading provider of commercial food equipment service solutions, is seeking a skilled Service Technician to join our team.Key Responsibilities:Electrical and mechanical troubleshooting and repair of commercial food equipment, including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration...


  • Harrisburg, Pennsylvania, United States Hireverse Full time

    Job DescriptionWe are seeking a dynamic and innovative individual to join our AT&T Customer Service Representative team at Hireverse. As the face and voice of our brand, you will be responsible for delivering a top-tier customer experience. Your role will involve educating customers on the benefits of services and promotions, identifying new sales...


  • Harrisburg, Pennsylvania, United States Enterprise Mobility Inc Full time

    OverviewEnterprise Mobility Inc. is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Return Agent to join our team.The successful candidate will provide friendly, efficient...


  • Harrisburg, Pennsylvania, United States Allstate Insurance Agency - Tonia Anderson Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Allstate Insurance Agency - Tonia Anderson. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships with...


  • Harrisburg, Pennsylvania, United States State Farm Insurance Full time

    Key Responsibilities:Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions.Process policy changes, claims, and payments accurately and efficiently.Maintain customer records and update information as necessary.Collaborate with team members to ensure seamless customer experiences.Promote and...


  • Harrisburg, Pennsylvania, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionAt Circle K Stores, Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role offers a unique opportunity to work in a fast-paced environment, providing excellent customer service and sales support to our customers. As a Customer...


  • Harrisburg, Pennsylvania, United States Mach 1 Stores Full time

    At Mach 1 Stores, we are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • Harrisburg, Pennsylvania, United States J. Jill Full time

    As a Sales Associate at J. Jill, you'll be part of a dynamic team that provides exceptional customer service and sales expertise.Main Responsibilities:Greet customers promptly and genuinely, and re-engage appropriately.Build customer loyalty by creating genuine connections with customers.Guide customers to looks that flatter.Assist customers in building...


  • Harrisburg, Pennsylvania, United States Camping World Full time

    Customer Service Role at Camping WorldAs a key member of our team, you will be responsible for coordinating front desk activities, including answering and directing incoming phone calls. You will be the first point of contact for customers, greeting and welcoming them to our store. Your role will set the tone for a positive customer experience, ensuring that...


  • Harrisburg, Pennsylvania, United States GENESIS SYSTEMS, INC. Full time

    Genesis Systems, Inc. is a leading provider of Information Technology Services, CPA services, and other diverse activities. With over 37 years of experience, the company continues to expand its operations nationally and internationally.We are seeking experienced Customer Service Specialists to join our team. This role provides significant growth potential...


  • Harrisburg, Pennsylvania, United States Cabela's Full time

    Job SummaryThe Customer Relations Associate plays a vital role in ensuring a positive and productive shopping experience for all customers. This individual will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer...


  • Harrisburg, Pennsylvania, United States Focal Point Remodeling Full time

    About the Role:Focal Point Remodeling is seeking a skilled Contact Center Agent to provide exceptional customer service and support to our clients.Key Responsibilities:Handle inbound and outbound customer calls, providing accurate information about our products and services.Assist customers in scheduling appointments, coordinating consultations, and guiding...


  • Harrisburg, Pennsylvania, United States CVS Health Full time

    At CVS Health, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you'll play a vital role in providing exceptional customer service and support to our patients and customers. Your responsibilities will include:Key Responsibilities:Providing participants with the right information at the right...


  • Harrisburg, Pennsylvania, United States UPS Full time

    Job Summary:As a Service Operations Manager at UPS, you will be responsible for managing the delivery or deployment of contracted services to customers. This involves ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met or exceeded. You will collaborate with vendors, customers, and internal support groups to support...


  • Harrisburg, Pennsylvania, United States Marquis Health Services Full time

    Part-time Receptionist OpportunityWe are seeking a skilled and compassionate individual to join our team as a part-time Receptionist at The Terraces at Capitol Village. As a valued member of our staff, you will have the opportunity to work in a supportive and caring environment where personal growth and development are encouraged.Key Responsibilities:Provide...

  • PT Service Associate

    4 weeks ago


    Harrisburg, Pennsylvania, United States The GIANT Full time

    About The GIANT CompanyThe GIANT Company is a leading retailer in the Mid-Atlantic region, committed to making our stores and facilities better every day for our team members, customers, and communities.We put our customers first, do what's right, win together, and make ideas happen. As a team member here, you'll help us do just that.Job SummaryThe primary...