Customer Service Representative

1 month ago


Harrisburg, Pennsylvania, United States The UPS Store #0918 Full time
Job Overview

The UPS Store #0918 is seeking a highly motivated and customer-focused Part Time Center Associate to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices.

Key Responsibilities

  • Provide world-class customer service to all retail customers, ensuring a positive and memorable experience.
  • Process packages for courier shipment, including receiving, weighing, and labeling packages.
  • Operate various equipment and devices, including copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
  • Advise customers on our array of products and services, offering best-value options and expert advice.
  • Maintain a clean, organized, and safe working environment, adhering to company standards and regulations.
  • Perform other duties as assigned by management.

Requirements

  • High school diploma or equivalent required.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Outstanding phone skills and verbal communication skills.
  • Ability to lift 40+ pounds and work 20+ hours per week.
  • Prompt, reliable, and responsible, with a friendly and genuinely helpful demeanor.


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