AT&T Customer Service Representative

4 weeks ago


Harrisburg, Pennsylvania, United States Hireverse Full time
Job Description

We are seeking a dynamic and innovative individual to join our AT&T Customer Service Representative team at Hireverse. As the face and voice of our brand, you will be responsible for delivering a top-tier customer experience. Your role will involve educating customers on the benefits of services and promotions, identifying new sales opportunities, and managing assigned territories to increase margins.

Key Responsibilities:

  • Educate customers on the benefits of services and promotions
  • Identify new sales opportunities through client-generated leads
  • Manage assigned territory, overcome objections, and close sales to increase margins
  • Assist Management and Sales with customized packages and program renewals
  • Stay aligned with client goals and meet or exceed program objectives
  • Acquire industry sales skills by attending client conferences and connecting customers to the latest products and services
  • Upsell services and convert warm leads into sales

Qualifications:

  • Strong background in customer service or sales with experience in relationship building
  • Reliable transportation
  • Dependable, resilient, and eager to develop sales and leadership skills
  • Strong negotiation and persuasion skills
  • Proven ability to handle objections and close sales
  • Excellent time management and adaptability under pressure
  • Confident, energetic, and personable demeanor

What We Offer:

  • A diverse and inclusive culture
  • Opportunities to make a difference in the community
  • Advancement into leadership or sales management roles
  • Uncapped earning potential, bonuses, and incentives
  • Yearly company trips for top performers


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