AT&T Customer Service Representative
4 weeks ago
We are seeking a dynamic and innovative individual to join our AT&T Customer Service Representative team at Hireverse. As the face and voice of our brand, you will be responsible for delivering a top-tier customer experience. Your role will involve educating customers on the benefits of services and promotions, identifying new sales opportunities, and managing assigned territories to increase margins.
Key Responsibilities:
- Educate customers on the benefits of services and promotions
- Identify new sales opportunities through client-generated leads
- Manage assigned territory, overcome objections, and close sales to increase margins
- Assist Management and Sales with customized packages and program renewals
- Stay aligned with client goals and meet or exceed program objectives
- Acquire industry sales skills by attending client conferences and connecting customers to the latest products and services
- Upsell services and convert warm leads into sales
Qualifications:
- Strong background in customer service or sales with experience in relationship building
- Reliable transportation
- Dependable, resilient, and eager to develop sales and leadership skills
- Strong negotiation and persuasion skills
- Proven ability to handle objections and close sales
- Excellent time management and adaptability under pressure
- Confident, energetic, and personable demeanor
What We Offer:
- A diverse and inclusive culture
- Opportunities to make a difference in the community
- Advancement into leadership or sales management roles
- Uncapped earning potential, bonuses, and incentives
- Yearly company trips for top performers
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