Customer Service Representative

1 day ago


Draper, Utah, United States Insight Global Full time
Customer Service Representative Opportunity

Insight Global is seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to maintain a calm and professional demeanor under pressure.

Key Responsibilities:

  • Answer incoming calls from customers regarding account balances, card activation, application status, and Treasury guidelines and regulations.
  • Work to resolve customer issues quickly and efficiently.
  • Utilize strong communication and problem-solving skills to provide exceptional customer service.

Requirements:

  • 1+ year of Customer Service experience analyzing and solving customer problems.
  • 1+ year of experience in an office setting environment using the telephone and computer as primary instruments.
  • High School Diploma or GED.
  • Availability to work 40 hours per week within operating hours.
  • Familiarity with computer and Windows PC applications.

Benefits:

  • Medical, dental, and vision insurance.
  • HSA, FSA, and DCFSA account options.
  • 401k retirement account access with employer matching.
  • Paid sick leave and/or other paid time off as provided by applicable law.

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



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