Executive Product Support Leader

3 days ago


Richmond, California, United States Chesapeake Search Partners Full time
About the Opportunity

Chesapeake Search Partners is seeking an experienced Executive Product Support Leader to join our client's team in Richmond, VA. The successful candidate will lead the parts and service departments to achieve operational excellence, customer satisfaction, and profitability goals.

About You

We are looking for a seasoned professional with 10-15+ years of experience in product distribution, including at least 5 years in a leadership or executive role. Your expertise in product support, including after-sales services, parts management, and maintenance operations, will be invaluable in this position.

About the Job
  • Estimated Salary: $120,000 - $180,000 per year, depending on experience
  • Leadership of the parts and service departments to ensure consistent, high-quality performance across all locations
  • Development and execution of strategic plans to improve operational efficiency, customer satisfaction, and profitability
  • Collaboration with manufacturers to ensure proper training, support, and alignment with parts, service, and warranty requirements
  • Fostering collaboration across teams and with key stakeholders to drive business objectives
Qualifications
  • Bachelor's degree in Manufacturing, Business Administration, or a related field preferred
  • Advanced knowledge of technical software relevant to the industry
  • Must have a valid driver's license to operate company vehicles


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