Quality Assurance Coordinator
1 week ago
Position Overview:
The Quality Assurance Coordinator plays a vital role in supporting the daily functions of the Quality Assurance operations. This includes monitoring, analyzing, and addressing critical incidents and quality-related issues.
Key Responsibilities:
- Assists in the monitoring and analysis of all reported quality concerns and generates trend reports.
- Investigates clinical quality matters and completes all necessary documentation and reports.
- Organizes provider collaboration meetings, conducts on-site provider assessments, oversees Quality Improvement Plan submissions, and drafts required correspondence to providers.
- Aids in the classification of all Significant Incident Reports and assesses the level of follow-up required.
Position Requirements:
- Education: Master's degree in behavioral health, healthcare, or social sciences.
- License/Certification: Not applicable.
- Relevant Work Experience: At least 3 years of post-graduate experience, with a minimum of 2 years in a healthcare or quality assurance environment.
- Skills:
- Proficient in Microsoft Office Suite.
- Exceptional written and verbal communication abilities.
- Familiarity with PA Act 68, Appendix H, and medical necessity standards.
- Strong customer service orientation.
- Training and facilitation capabilities.
- Excellent interpersonal skills.
- Comprehensive understanding of DBH and DHS systems and services.
Covid-19 Vaccine Requirement:
- The health and safety of our candidates, employees, and their families remain a top priority. Subject to applicable law, Community Behavioral Health requires all employees to be fully vaccinated as a condition of employment.
U.S. Authorization Requirement:
- Community Behavioral Health does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.
Equal Employment Opportunity:
- We are committed to fostering a culture of diversity, inclusion, and belonging. Community Behavioral Health is an equal opportunity employer. We do not discriminate in recruitment, hiring, promotion, or any other personnel action based on any qualified individual’s characteristics.
Requesting An Accommodation:
- Community Behavioral Health is dedicated to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodations when necessary. If hired, you will be asked to participate in our accommodation process.
Compensation details: Yearly Salary
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