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Quality Assurance Specialist

2 months ago

Philadelphia, Pennsylvania, United States Jobot Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Jobot. As a Quality Assurance Specialist, you will be responsible for investigating and resolving non-conformances and customer complaints in a timely and efficient manner.

Key Responsibilities
  • Collaborate with cross-functional teams to initiate, investigate, document, review, and approve non-conformances and deviations.
  • Ensure timely and proper closure of Non-Conformance Reports (NCRs) by following up with relevant departments.
  • Track and analyze Non-Conformance and other Quality Metrics for trend identification.
  • Maintain and update the NCR Log and associated files.
  • Actively participate in quality process improvement projects and initiatives.
  • Conduct thorough investigations into non-conforming events in manufacturing and packaging, including the review of cGMP documents and historical data within the quality management system.
  • Collaborate with team members to determine the true root cause of events and participate in defining appropriate Corrective and Preventive Actions (CAPA).
  • Conduct personnel interviews related to the events under investigation.
Requirements
  • Bachelor's Degree
  • 2+ years of experience in the pharmaceutical industry or medical device manufacturing
  • Must have experience in Quality Documentation Management
  • Experience creating and reviewing non-conforming material reports
  • Technical writing experience - must have experience from initiation to closure with NCRs and CAPAs
What We Offer
  • Meaningful Work
  • Competitive Compensation Package
  • Complete Benefits Package
  • Accelerated Career Growth
  • Fun Company Activities
  • Many More