HVAC Service Representative

4 days ago


Birmingham, Alabama, United States Johnson Controls Full time
Job Summary

We are seeking a highly skilled HVAC Service Representative to join our team at Johnson Controls International plc. As a key member of our service operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

• Track and manage the planned service agreement renewal process
• Participate in accounts receivable activities, including collections and new customer authorizations
• Provide backup customer call handling as needed
• Offer administrative support in the service operational areas

Requirements

• High school diploma or equivalent required, plus three to five years of related work experience
• Strong interpersonal skills to effectively communicate with internal and external clients
• Ability to prioritize work activities based on financial impact to desired business goals
• Proficient computer skills in Microsoft Word, Excel, ACCESS, and Desktop Publishing
• Experience in contract financials is required

Preferred Qualifications

• Associate degree
• HVAC experience
• Accounts receivable experience
• Experience in project accounting or costing principles

What We Offer

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. We offer a competitive salary and benefits package to our employees.

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