HVAC Service Representative

2 months ago


Birmingham, Alabama, United States Johnson Controls Full time
About the Role

We are seeking a highly skilled HVAC Service Representative to join our team at Johnson Controls International plc. As a key member of our service operations team, you will play a critical role in ensuring the smooth delivery of our services to our customers.

Key Responsibilities
  • Track and support the planned service agreement renewal process under direct supervision.
  • Participate in accounts receivable activities, including collections and new customer authorizations.
  • Provide backup customer call handling as needed.
  • Support administrative tasks in the service operational areas.
How You Will Make a Difference

You will be responsible for scheduling, tracking, and monitoring touch point plans and contract renewal life cycles with account owners. You will also escalate issues to appropriate individuals for timely follow-up and interact with customers to secure purchase orders or meet special invoicing conditions.

Requirements
  • High school diploma or equivalent required, plus three to five years of related work experience.
  • Strong interpersonal skills to effectively communicate with internal and external clients.
  • Ability to handle multiple projects, tasks, and issues with tact, cooperation, and persistence.
  • Proficient computer skills in Microsoft Word, Excel, ACCESS, and Desktop Publishing.
What We Offer

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Birmingham, Alabama, United States Johnson Controls Full time

    At Johnson Controls, we're seeking a skilled HVAC Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:Key Responsibilities:Processing orders and responding to customer inquiries in a timely mannerServing as the primary point of contact between customers and internal departmentsProcessing...


  • Birmingham, Alabama, United States Service Experts Full time

    Job Title: HVAC Service TechnicianAt Service Experts, we're seeking a skilled HVAC Service Technician to join our team. As a key member of our service team, you'll be responsible for diagnosing and repairing heating, ventilation, and air conditioning systems in residential and commercial settings.Key Responsibilities:Perform diagnostic and service work on...


  • Birmingham, Alabama, United States Service Experts Full time

    Service Expert HVAC TechnicianAt Service Experts, we're looking for a skilled and dedicated HVAC Service Technician to join our team. As a Service Expert, you'll be responsible for providing top-notch service and maintenance to our customers' heating and cooling systems.Key Responsibilities:Perform diagnostic and service work on residential and commercial...


  • Birmingham, Alabama, United States Johnson Controls Full time

    Customer Service Representative - HVACAt Johnson Controls, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Process customer orders and respond to...


  • Birmingham, Alabama, United States Johnson Controls Full time

    Customer Service Representative - HVACAt Johnson Controls, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Process customer orders and respond to...


  • Birmingham, Alabama, United States Johnson Controls Full time

    Job SummaryWe are seeking a highly skilled HVAC Service Representative to join our team. As a key member of our service operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesTrack and manage service agreement renewals to ensure timely follow-up and resolution.Participate in accounts...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Company Full time

    About Standard Heating & Air ConditioningWe are a reputable 85-year-old company providing top-notch residential and commercial HVAC, plumbing, and generator services to the Birmingham area and its surroundings. Our commitment to quality, reliability, and affordability has earned us an A+ rating with the BBB since 1963 and five consecutive Angie's List Super...


  • Birmingham, Alabama, United States Johnson Controls Full time

    Job SummaryAs an HVAC Service Representative at Johnson Controls International plc., you will play a vital role in supporting the service agreement renewal process. This involves tracking and providing direct support to customers, as well as participating in accounts receivable activities such as collections and new customer authorizations. You will also...


  • Birmingham, Alabama, United States OnTime Service LLC Full time

    Job DescriptionWe are seeking a skilled Residential HVAC Service Technician to join our team at OnTime Service LLC. As a key member of our team, you will be responsible for performing repairs and maintenance on HVAC systems, diagnosing cooling and heating issues, and communicating with customers to present options for repair vs. replacement of HVAC...

  • HVAC Service Manager

    3 weeks ago


    Birmingham, Alabama, United States Gpac Full time

    Lead HVAC Service Manager OpportunityWe are seeking an experienced HVAC Service Manager to lead our team in the Mechanical Construction industry. As a key member of our organization, you will be responsible for overseeing the installation, repair, and maintenance of heating and air conditioning systems in commercial and light industrial settings.Key...


  • Birmingham, Alabama, United States Andrews Mechanical Solutions Llc Full time

    Job DescriptionWe are seeking a skilled HVAC Service Technician to join our team at Andrews Mechanical Solutions Llc. As an HVAC Service Technician, you will be responsible for installing, servicing, and repairing heating and air conditioning systems in residential and commercial establishments.Responsibilities:Install, service, and repair heating and air...


  • Birmingham, Alabama, United States Andrews Mechanical Solutions Llc Full time

    Job OverviewWe are seeking a skilled HVAC Service Technician to install, service, or repair heating and air conditioning systems in residential and commercial settings.Key Responsibilities:Repair or service HVAC systems to improve efficiencyEstablish strong customer relationships to ensure high levels of satisfactionTest and repair electrical circuits and...


  • Birmingham, Alabama, United States Johnson Controls Full time

    Job SummaryAs a Customer Service Representative at Johnson Controls, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include processing orders, researching and responding to customer inquiries, and addressing customer concerns in a timely manner. You will also serve as the primary point...

  • HVAC Service Manager

    3 weeks ago


    Birmingham, Alabama, United States Gpac Full time

    **About the Role**We are seeking an experienced HVAC Service Manager to lead our team of technicians in installing, repairing, and maintaining heating and air conditioning systems in commercial and light industrial settings.The ideal candidate will have a strong background in HVAC management, excellent customer service skills, and the ability to lead and...


  • Birmingham, Alabama, United States Gpac Full time

    Lead HVAC Service Manager OpportunityWe are seeking an experienced HVAC Service Manager to lead our team in providing exceptional service and installation of heating and air conditioning systems in commercial and industrial settings.Key Responsibilities:Lead a team of service and installation technicians to ensure efficient department operations and dispatch...


  • Birmingham, Alabama, United States Aux Home Services Full time

    Job OverviewAux Home Services is seeking a skilled HVAC Technician to join our team. As a Residential HVAC Repair Specialist, you will be responsible for providing top-notch service to our customers in their homes and businesses.Key Responsibilities:Perform HVAC repairs and services to residential customersUtilize customer service training to educate and...


  • Birmingham, Alabama, United States Johnson Controls Full time

    Job SummaryAs a Service Operations Manager for HVAC, you will be responsible for owning the day-to-day service business processes and team management to ensure customer satisfaction and financial objectives are met. This includes implementation and adherence to business processes and service applications.Key ResponsibilitiesOwns the day-to-day tactical local...


  • Birmingham, Alabama, United States Daikin Applied Full time

    Job SummaryDaikin Applied is seeking a skilled HVAC Service Technician II to join our team. As a key member of our service team, you will be responsible for diagnosing, repairing, and performing preventative maintenance of commercial and industrial HVAC equipment.Key ResponsibilitiesPerform maintenance of HVAC unitary and applied equipment, including logging...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Full time

    Job DescriptionStandard Heating & Air Conditioning of Birmingham, AL is seeking a full-time Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, scheduling and confirming appointments, making follow-up calls, and processing invoices. You will...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Full time

    Job DescriptionStandard Heating & Air Conditioning is seeking a skilled HVAC technician to join their team. As a full-time technician, you will be responsible for troubleshooting, diagnosing, and repairing heating and cooling systems. The ideal candidate will have 3+ years of experience in the skilled trade, a valid driver's license, and a good driving...