HVAC Service Representative
2 months ago
We are seeking a highly skilled HVAC Service Representative to join our team at Johnson Controls International plc. As a key member of our service operations team, you will play a critical role in ensuring the smooth delivery of our services to our customers.
Key Responsibilities- Track and support the planned service agreement renewal process under direct supervision.
- Participate in accounts receivable activities, including collections and new customer authorizations.
- Provide backup customer call handling as needed.
- Support administrative tasks in the service operational areas.
You will be responsible for scheduling, tracking, and monitoring touch point plans and contract renewal life cycles with account owners. You will also escalate issues to appropriate individuals for timely follow-up and interact with customers to secure purchase orders or meet special invoicing conditions.
Requirements- High school diploma or equivalent required, plus three to five years of related work experience.
- Strong interpersonal skills to effectively communicate with internal and external clients.
- Ability to handle multiple projects, tasks, and issues with tact, cooperation, and persistence.
- Proficient computer skills in Microsoft Word, Excel, ACCESS, and Desktop Publishing.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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