Operations Manager

4 weeks ago


Madison, Illinois, United States redbox+ Dumpsters Full time

Job Summary

redbox+ Dumpsters of St. Louis Metro East is seeking a highly skilled Operations Manager to oversee the transportation operations within the company. The ideal candidate will have a strong background in logistics, customer service, and team management.

Key Responsibilities

  • Troubleshoot and repair maintenance items, providing daily updates to the team.
  • Review daily routes to ensure efficient delivery of Roll-Off/Portable Toilet Combination Containers to customer job-sites safely and on time.
  • Communicate with customers and homeowners to ensure high customer satisfaction.
  • Utilize the Whip Around Maintenance and Inspection program daily.
  • Ensure compliance with safety rules and regulations, including completion of Safety Pre-Trip inspections according to DOT guidelines.
  • Build and maintain good working relationships with project managers.
  • Run weekly meetings and communicate company policies to Drivers.
  • Hire, train, and conduct Performance Reviews of Drivers.
  • Work side by side with the office manager to handle customer complaints or critical matters to achieve high customer satisfaction.

Requirements
  • Commercial driving experience: 1 year (Preferred)
  • Management experience: 3 years (Preferred)
  • CDL Class A or B (Required)
  • DOT Medical Card (Required)
  • Driver History Report (MVR - Required)

About redbox+ Dumpsters
redbox+ Dumpsters of St. Louis Metro East is a rapidly growing dumpster rental franchise company in the United States. Our exclusive patented product - roll off dumpster with two portable toilets attached - combined with our unmatched customer care standards makes us a unique service provider and an industry leader. Our clients quickly recognize and take advantage of the cost savings and efficiencies redbox+ offers.
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